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As an experienced spa, fitness, and leisure consultant and management company, TTS Sports knows that each project should be grounded in a concept which is unique and particular to their locale and prospective user population. We provide our clients with comprehensive spa concept plans:

 
  • Needs Assessment
     

Invaluable 

As a full-service spa and fitness consultant, TTS Sports provides needs analysis studies which assist clients in making the most appropriate decisions regarding the development of a spa, fitness center or multi-use leisure facility. Studies include market and demographic evaluation, competitive analysis, space plan recommendations and complete financial analysis.

These studies have proven to be instrumental in helping owners, developers, and property management firms evaluate the viability and financial potential for a spa or leisure complex. In order to adequately assess the prospective size and scope for a leisure facility, it is vital to understand the potential user profile and market competition


  • Concept Development

Inventive 

As an experienced spa consultant and management company, TTS Sports knows that spas should be grounded in a concept which is unique and particular to their locale and prospective user population. We have provided spa clients with comprehensive spa concept plans. These include the "story" and describe how the spa will look and feel to the consumer. Further, each spa concept focuses on how a spa in a given market will be special and delineative. As a creative spa consultant, we conduct market research which includes local and regional influences which may then be incorporated into the development of a viable and appealing spa concept.

TTS Sports has provided conceptual development for spas and leisure facilities for over 15 years.  Our spa concept plans have influenced developers and owners in assisting them in the planning phase for their spas. Ultimately, each spa should have a unique aura and ambiance; spa concept plans help to define this in making it a relaxing and defining experience for the consumer and spa patron.


  • Design

Meticulous

As an experienced fitness and spa design consultant TTS Sports provides planning and design consultation for spas, health and fitness centers, residential community clubhouses, athletic clubs, and many other types of leisure facilities.

These services encompass conceptual and strategic planning, space program development, equipment specifications, millwork, cabinetry, locker room design, reception area and retail layout, data processing, mechanical and electrical areas, and assistance in all areas related to the design for the facility.

As a spa and fitness design consultant, TTS Sports has worked with numerous architectural firms, general contractors, and interior designers.  Our spa design or fitness design goal is to develop the most aesthetically pleasing, functional, and cost-effective space for each client’s spa, fitness center, or leisure facility. We feel is equally important to create aesthetic appeal as well as cost efficiency and functionality.


  • Pre-Opening

Prepared 

As a highly experienced spa and fitness consultant, TTS Sports knows that planning and preparation are crucial to the successful opening of a spa, fitness center, or leisure facility. With our extensive experience in providing pre-opening services, we are well prepared to open a leisure facility. During this phase, we help define and shape the most viable operational format for the spa, fitness, or leisure complex.

Pre-opening services include: timeline development, selection and training of qualified personnel, creation of complete spa and/or wellness menus, retail product selection and merchandising plan, staff job descriptions, SOP, marketing and promotion plan, equipment finalization and procurement, and preparation for Grand Opening.

As a seasoned spa and fitness consultant, TTS Sports cannot overstate how important it is to appropriately prepare for both operational and financial success. This intensive process should follow a systematic and business-like approach which is tied to a specific timeline. As a spa and fitness consultant with an elite list of clients, TTS Sports can provide this service for properties worldwide including hotels, resorts, private clubs, and residential communities.


  • Operations

Incomparable

With decades of industry experience at our disposal, TTS Sports has always been on the forefront predicting trends and in providing the latest in management systems and program development. We provide turnkey day-to-day operations for spas, fitness centers, athletic facilities, and residential community clubhouses.  Spa and fitness operations services include: staff training and supervision, spa treatment implementation, retail product selection and merchandising, complete fitness and wellness program development, financial management, creative marketing and promotion, maintenance supervision and management of all aspects of daily operations.

Our spa and fitness operations experience—particularly in regards to management—has been responsible for creating exceptional customer service while implementing the most cost efficient operational model in the industry.  TTS Sports creates a consistently relaxing and enjoyable environment for club members, hotel and resort guests, day spa users, community residents, and other patrons.


  • Financial/Accounting

Responsible 

As an established spa and fitness operator, TTS has access to an accounting team dedicated to the financial success of each of our sites. During the needs assessment phase, the accounting staff can develop a comprehensive financial pro forma based on proposed facility size and scope, staffing structure, anticipated revenue streams and projected utilization. In addition, we can provide projections and forecasts based on our vast experience as a fitness and spa operator with similar facilities to assist in the creation of a sound business plan for our client's spa or leisure developments.

We develop both operational and capital budgets. In addition, we provide our facility managers with helpful financial tools to assist in tracking revenue generation, expense management, and overall financial performance for spa operations and fitness operations.

Additional spa and fitness operations services also provided upon client request include EFT billing, credit card processing services, and complete financial systems development.


  • IT/Website Development

Supportive 

As an additional service for our clients, TTS can provide IT solutions that can offer tremendous savings in both hardware and software costs. Our IT network consists of valuable relationships with hardware providers, hosted services that allow access to licensed e-mail, productivity and management software, secure data and off-site backup systems and remote access for management.

Initial and ongoing training and support for spa management and fitness management solutions can be provided by our IT staff. Our spa management solutions provide comprehensive point of sale, appointment booking, inventory control, gift certificate tracking, payroll functionality, and management reporting. Our fitness management solutions provide point of sale, membership tracking, electronic monthly membership and on-account charges collections, and facility usage reporting. All of our spa management and fitness management solutions provide detailed, customized reporting and interfaces with hospitality and private club systems designed exclusively for TTS affiliated facilities.

TTS also retains the services of experienced web design and marketing experts to create and manage fully capable websites allowing for a vast array of online options including online booking of appointments and services, direct marketing to past and current clients.


  • Creative Services

Innovative

As part of our consulting or management services, TTS Sports can provide our clients with an array of marketing, programming and promotional tools designed to boost revenue, increase utilization, and create brand awareness. In addition, we can also offer "customized" creative services designed to meet individual needs. We have provided clients with design and print management services for various marketing and collateral pieces including spa menus, logo development, letterhead/envelopes, business cards, postcards, signage systems, advertisements, gift certificates, pricing inserts, etc.

With a combined 70+ years of fitness and spa management experience our Client Services Team has the experience and knowledge to understand what it takes to build a successful brand and develop unique marketing collaterals that are intriguing, creative, and cost effective


  • Property Management

TTS Sports conducts property management services through its business entity named CRS Property Management & Consulting.  We offer a wide range of property management services, which, when combined in a total package, consistently deliver significant cost benefits. Perhaps even more important, these diverse services also offer direct accountability and continuity to our clients.  An experienced, licensed property manager oversees each property, ensuring the attention to detail required for its management needs, as guided by its legal documents and state statutes. Services include:

  • Attendance at board meetings

  • Communication with residents

  • Written management reports

  • Supervision of staff and sub-contractors

  • Experienced recommendations

  • Job bids and specifications

  • Implementation of board policy

  • Architectural and rules enforcement

  • Property inspections

  • Newsletters and surveys

  • Timely correspondence

  • Committee coordination

  • Budget Preparation



 

  • Project management & scheduling
  • Facilities planning
     1. Floor plan layouts

     2. Area utilization
     3. Equipment selection and procurement
  • Personnel planning
     1. Hiring of staff & management

     2. Training services

     3. Scheduling
  • Operational & services planning
     1. Retail product selection

     2. Merchandising plans

     3. Spa & fitness service menus