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Maintenance
Our Tech Support Maintenance Plan is based on a monthly maintenance
fee, based on the
number of hours needed to maintain your computer network.
| Recommended service hours per
month* |
| 5-10
systems |
2.5
hours |
|
$ 212.50 ($85/hour) |
| 10-20 systems |
5 hours |
|
$ 425.00 ($85/hour) |
| 20-30 systems |
7.5 hours |
|
$ 600.00 ($80/hour) |
| 30-40 systems |
10 hours |
|
$ 800.00 ($80/hour) |
| 40-50 systems |
12.5 hours |
|
$ 937.50 ($75/hour) |
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* If more hours are needed in any
particular month, we will complete the services at a
nominal hourly service rate.
Telephone Tech Support available 24/7. |
Call: (954) 822-7447
Tech Support Program
 First Two Months: Basic
Action
The following action will be taken using the first month's time
allotment in order to prepare your computer networking systems for
smooth monthly maintenance.
The first two months will require double hours in order to get the
following basic actions completed. If more hours are needed in any
particular month, we will complete the services at 10% off our normal
hourly service rate.
- We will confer with you regarding your current uses and future
needs for your computer network systems;
- All hard disk maintenance will be automated where possible;
- We will check systems for security needs and make recommendations
as needed;
- Record hardware data for faster service when repairs are needed
and make recommendations if necessary based on the hardware's usage;
- Record software data and make recommendations based on your needs;
- Your network setup, data storage and backup system will be
recorded and recommendations will be made.
Call: (954) 822-7447
Monthly Tech Support
The following action will be taken monthly as needed and as time is
available, depending on the number of systems and the maintenance time
purchased.
If more hours are needed in any particular month, we will complete
the services at 10% off our normal hourly service rate.
- Upgrading of anti-virus files and checking backup system;
- Ensuring that "all systems are go" (no users reporting errors);
- Upgrading any essential operating system files or patches
(manufacturer's bug-fixes) to existing software;
- Server operating system error logs checked for items noted as
requiring service;
- Backup system checked for workability;
- Computer systems kept physically clean inside and out;
- (For those with Internet access): When Internet security issues
arise, we will do our best to handle these as quickly as possible
after we have been notified and make any needed changes in order to
protect your computer networks;
Call: (954) 822-7447
IMMEDIATE SERVICE in Fort Lauderdale 24/7/365!
CompTNT.com LLC of Fort Lauderdale, services all brands of desktop and laptop
computers including: Dell, Gateway, Compaq, HP, Toshiba, Sony Vaio,
E-Machine, Fujitsu, IBM, Alienware, Acer etc.
Call: (954) 822-7447
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