OBJECTIVE 

Seeking a Windows NT/2000 network administration position where ten years 

of established computer and network problem mitigation experience coupled with 

excellent customer service skills will help realize and develop a vision of success.

 

EXPERIENCE

11/2002 – Present

Jon Harvey Associates-Boca Raton, FL

Network Administrator/ IT Department Manager

·         Windows 2000 server administration.

·         Desktop/End-user support.

·         MS Exchange 5.5 management.

·         Internal/external network security, auditing and response.

·         ASP/SQL application development.

·         Implement secure wireless network solutions.

·         Telephone/Voice Mail installation and programming.

·         Implemented internal Windows Software Update Service.

·         Windows security management.

·         Disaster mitigation and recovery planning.

 

7/1999 - 5/2002

American Maritime Officers Plans-Dania Beach, FL

Network Administrator/ IT Department Manager

·         Progressively promoted throughout employment, start as technician.

·         Supported and implemented multiple LAN and WAN subnets.

·         Cluster and SAN deployment and maintenance.

·         T-1 and Frame relay provisioning and installation.

·         Multiple Cisco router configurations and installations.

·         Clustered SQL 7.0 and 2000 migration and administration.

·         MS Exchange 5.5 management.

·         Internal/external network security, auditing and response.

·         Implemented corporate-wide helpdesk.

·         Implemented and maintained Internet firewall.

·         Provided leadership and mentoring to staff.

·         Disaster mitigation and recovery planning

 

10/1998 - 1/1999 (Contract position)

M&I Bank-Madison, WI

Network Administrator

·         Assessment of network topology.

·         Recommended strategies for migrating to TCP/IP. 

·         Implemented DNS, DHCP, and Web Proxy services.

·         Participated in Netware 5.0 and CheckPoint FW-1 rollout.

·         Reviewed and implemented firewall and other security measures.

·         Standard helpdesk duties such as PC maintenance and repair.

 

3/1997 - 9/1998

Electronic Theatre Controls, Inc.-Middleton, WI

Information Systems Specialist/System Administrator

·         Administration of 350 node Windows NT and NetWare 3.12 LAN.

·         Server and workstation operating system maintenance and upgrades.

·         Server and workstation hardware maintenance and upgrades.

·         Disaster mitigation and recovery planning.

·         Cisco router installation and configuration.

·         Telephone/Voice Mail installation and programming.

·         Coordination and implementation of corporate-wide helpdesk.

 

7/1996 - 1/1997 

VIEWnet, Inc.-Madison, WI

System Administrator/Systems Engineer

·         Implementation of Windows NT LAN, TCP/IP, DNS

·         Clientele and in-house technical support manager.

·         Design and deployment of network servers and workstations

·         Design and creation of company website and databases.

·         Construction, configuration and installation of Desktop Video PC's

   

7/1995 - 6/1996

Softmart, Inc.-Madison, WI

Technical Support Representative

·         Microsoft trained TSR for Windows 95.

·         Customer service, telephone etiquette, and accurate call tracking.

·         Led advanced training classes.

·         Administration of advanced hardware research laboratory.

·         Volunteer projects such as training, mentoring, and advanced call resolution.

 

2/1994 - 1/1998

Allegro Studios, Inc.-Janesville, WI

Technical Consultant/Engineer

·         Maintenance of all computer, digital recording equipment and electronic gear

·         Booking and scheduling recording dates.

·         Leading tours of the recording studio.

·         Recording, mixing, editing, and mastering audio.

·         Content design, and graphic layout of clientele advertisements.

·         Receptionist, clerk, and/or salesperson on any given day.

 

EDUCATION

4/2001

NT School-Ft. Lauderdale, FL

Windows NT 4.0 MCSE Training and Certification

 

6/1992

Parkview High School-Orfordville, WI

Computer Sciences; Spanish I, II, III

 

SKILLS