Aaron Benage
abenage@bellsouth.net
Hollywood, FL 33020 - 954-921-4898

OBJECTIVE  
Seeking a Windows NT/2000 network administration position where ten years of 
established computer and network problem mitigation experience coupled with excellent 
customer service skills will help realize and develop a vision of success. 
 
EXPERIENCE 
11/2002 – Present
Jon Harvey Associates-Boca Raton, FL
Network Administrator/ IT Department Manager
* Windows 2000 server administration.
* Desktop/End-user support.
* MS Exchange 5.5 management.
* Internal/external network security, auditing and response. 
* ASP/SQL application development.
* Implement secure wireless network solutions.
* Telephone/Voice Mail installation and programming.
* Implemented internal Windows Software Update Service.
* Windows security management.
* Disaster mitigation and recovery planning

7/1999 - 5/2002 
American Maritime Officers Plans-Dania Beach, FL 
Network Administrator/ IT Department Manager
* Progressively promoted throughout employment, start as technician.
* Supported and implemented multiple LAN and WAN subnets.
* Cluster and SAN deployment and maintenance. 
* T-1 and Frame relay provisioning and installation.
* Multiple Cisco router configurations and installations.  
* Clustered SQL 7.0 and 2000 migration and administration.
* MS Exchange 5.5 management.
* Internal/external network security, auditing and response. 
* Implemented corporate-wide helpdesk.
* Implemented and maintained Internet firewall.
* Provided leadership and mentoring to staff.
* Disaster mitigation and recovery planning.

10/1998 - 1/1999 (Contract position)
M&I Bank-Madison, WI 
Network Administrator 
* Assessment of network topology, including security and redundancy. 
* Recommended and implemented strategies for migrating to TCP/IP.  
* Implemented DNS, DHCP, and Web Proxy services.
* Participated in Netware 5.0 rollout.
* Reviewed and implemented firewall and other security measures.
* Standard helpdesk duties such as PC maintenance and repair. 

3/1997 - 9/1998 
Electronic Theatre Controls, Inc.-Middleton, WI 
Information Systems Specialist/System Administrator 
* Administration of 350 node Windows NT and NetWare 3.12 LAN. 
* Server and workstation operating system maintenance and upgrades.
* Server and workstation hardware maintenance and upgrades. 
* Disaster mitigation and recovery planning.
* Cisco router installation and configuration.
* Telephone/Voice Mail installation and programming.
* Coordination and implementation of corporate-wide helpdesk.

7/1996 - 1/1997  
VIEWnet, Inc.-Madison, WI 
System Administrator/Systems Engineer 
* Implementation of Windows NT LAN, TCP/IP, DNS.
* Clientele and in-house technical support manager.
* Design and deployment of network servers and workstations 
* Design and creation of company website and databases.
* Construction, configuration and installation of Desktop Video PCs. 


7/1995 - 6/1996 
Softmart, Inc.-Madison, WI 
Technical Support Representative 
* Microsoft trained TSR for Windows 95.
* Customer service, telephone etiquette, and accurate call tracking.
* Led advanced training classes.
* Administration of advanced hardware research laboratory.
* Volunteer projects such as training, mentoring, and advanced call resolution.

2/1994 - 1/1998 
Allegro Studios, Inc.-Janesville, WI 
Technical Consultant/Engineer 
* Maintenance of all computer, digital recording equipment and electronic gear 
* Booking and scheduling recording dates.
* Leading tours of the recording studio. 
* Recording, mixing, editing, and mastering audio.
* Content design, and graphic layout of clientele advertisements. 
* Receptionist, clerk, and/or salesperson on any given day. 

EDUCATION 
4/2001
NT School-Ft. Lauderdale, FL
Windows NT 4.0 MCSE Training and Certification

6/1992 
Parkview High School-Orfordville, WI 
Computer Sciences; Spanish I, II, III

SKILLS 

Windows NT 4.0 
Windows 2000 Advanced Server 
Microsoft SQL 7.0/2000 
Microsoft Exchange 5.5 
Microsoft ISA Server 
Microsoft SMS 
Communication 
Security 
Documentation 
SAN Technology (MS/Compaq) 
Clustering Technology (MS/Compaq) 
3COM Hardware 
Cisco Routers 
Conclave Firewall 
Checkpoint Firewall 
Citrix Metaframe 
Windows 2000 Terminal Services 
Frame Relay 
T-1/PRI/BRI/ISDN
DNS/WINS 
DHCP 
TCP/IP
Veritas BackupExec
Norton Ghost Corporate Edition
Norton AV Corporate Edition
Much More